Data Deletion Instructions

Open Settings, then Channels, and choose Disconnect on the account you want to remove. This immediately deletes the stored access token and stops all scheduled publishing to that channel. You can also revoke access from inside Facebook or Instagram settings — we treat a revoked token the same as a disconnect.

Drafts, generations, calendar posts, uploaded media, and brand assets can each be deleted from the screen where they appear. Deleted items are removed from your workspace right away and purged from backups within 30 days.

Email info@yellowchaircreatives.com from the address on your account with the subject "Account deletion request". We verify the request, confirm by reply, and complete deletion within 30 days.

Deletion permanently removes your profile, brand voices and brand kits, projects, generations, calendar posts, uploaded files, connected-channel tokens, publish history, and analytics. It cannot be undone.

We keep only what the law requires us to keep — principally invoice and tax records held by our payment processor — and those records contain billing details, not your content.

If you connected Instagram or Facebook and want the data obtained through those permissions deleted, use either method above. Disconnecting the channel deletes the token and the profile metadata we cached for it; requesting account deletion removes everything we hold. No confirmation code is required — we reply by email once the deletion is done.

Yellow Chair Creatives, LLC · info@yellowchaircreatives.com